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Frequently asked questions about Google My Business

Google My Business offers a simple and powerful way for your business to reach its customers more efficiently, get reviews, and grow your business on a local level. It has become a staple for digital marketing and is an excellent way to get more traffic to your website and your store or business.

Discover the power and performance behind the Google My Business platform.

What is Google My Business (GMB)?

Google My Business is a free tool used to promote businesses on a local level, globally. It can be used to connect with customers, receive and respond to reviews, make your business easier to find, and allow you to post updates, news, and promotions.

The robust metrics tools from Google also allow you to see who is interacting with your business and how they are doing it.

What are the top features of Google My Business?

Google My Business comes with many powerful features ideal for business marketing on all levels. The most notable of these are:

  • Receiving and responding to customer reviews.
  • Posting photos, news, articles, etc.
  • Describe your unique selling points and attributes to your customers.
  • Discovering what questions your customers are asking and answering them.
  • Gaining insights about how people are interacting with your business online and in-store.

How does Google My Business help me reach my customers?

When people search for your products, services, or business on Google, they will be shown your Google My Business listing for an easy-to-digest and interactive snippet about your business.

It also uses Google Maps to provide directions to your business. In addition, you can use the insights provided by Google My Business to improve how you interact with your customers.

Positive reviews on Google My Business also contribute to an improved relationship, developing trust with your customers and potential customers.

Do I need Google My Business if I have a website?

Google My Business works hand in hand with any online advertising on Google, making it particularly useful if you have a website to direct people to. On top of that, it is an excellent way to boost SEO rankings and improve your site’s search ranking, which will help you generate more leads naturally.

How often should I post on Google My Business?

Anything posted on Google My Business expires within seven days. As a result, weekly posts are ideal for an optimized account. However, the more frequently you post on Google My Business, the better your results. This way, GMB acts as the perfect tool for keeping customers and prospective customers engaged, informed, and interested in your brand and its offers.

Do I need a brick-and-mortar store for Google My Business to work?

While Google My Business heavily benefits from map listings and requires a registered business, it can still be used for businesses without a physical location.

Contact Right Click Media for more details

Can’t find an answer to the question you were looking for? If you would like to know more about Google My Business or our related services, be sure to get in touch with Right Click Media today or continue browsing our website.